Conversational AI · Always on the line

The phone calls
your team won't make.

Conversational AI that picks up the phone for the work humans don't have time for — reference checks, pre-screens, tenant verifications, emergencies. Same-day, every language, with a transcript on your desk before you log in.

No card. No rip-and-replace. Pilot in a week.

Today, Reffem is on call forteams hiring atAtria · 248 cities
R
Reffem · Reference for Jordan Kim
Calling Priya M. · 03:42
Live
Reffem · 03:14
When Jordan disagreed with the technical direction, how did that play out?
Priya · 03:28
Honestly? Better than I expected. He wrote a doc, three options, recommendation. We did option two — his second choice — and he made it work.
Reffem · 03:41
What would you have liked him to do differently?
Trusted by teams at
Atria.forge & ryeNorthshoreBelluna/coGlasshouseHalton REIT
Why Reffem

The work doesn't change. The waiting does.

Reffem isn't a chatbot or a survey link. It's a real conversation, in your voice, that finishes whether the other person is in an office, a kitchen, or driving home from work.

Conversations, not forms

Reffem listens, follows up, and probes vague answers. The result reads like a debrief — not a survey export. Every claim links to a quote and a timestamp.

Every language, on first try

Thirty-two languages live, with regional dialects. The other side picks up in the language they're comfortable in — you read the translated transcript, side-by-side with the original.

Auditable by default

Every call is recorded, transcribed, scored against a rubric your team approved, and retained on your terms. SOC 2 Type II. EEOC and FCRA aligned. No surprises in compliance review.

Don't see your workflow?

If a human is making the same call over and over, Reffem can probably make it.

The four products on this page are the ones we've shipped. They're not the limit. If you have a phone call that happens hundreds of times a month — qualifying, scheduling, verifying, checking in — tell us about it. We'll prototype a Reffem agent for it inside a week, on us.

+Patient intake & scheduling+Insurance verification+Loan-doc collection+Vendor onboarding+Customer win-back+Survey & NPS follow-up+Volunteer coordination+Past-due collections+Auto claims first-notice+Permit & inspection+Wait-list confirmation+Field-tech dispatch

Not sure if your call qualifies? Send the messy version. We've heard worse, and the conversations that don't fit a box are usually the ones that move the needle most when they finally get made.

Tell us about a call your team can't keep up with.

A sentence is enough. We'll come back with a working prototype and a price within five business days.

Reply within 24 hours · No sales follow-up
13 prototypes built this month
How a Reffem call works

Four steps. Hours, not weeks.

Same engine across every product. You write the rubric once; Reffem handles the conversation, the language, and the paperwork.

01

Define the call

Paste a job description, a rubric, or a question list. Reffem builds a script in your tone and shows it to you for approval.

02

Reffem dials out

The other side gets a call within the hour. Voicemail handled. Callbacks honored. Calls held in the language they prefer.

03

Adaptive follow-up

If an answer is vague, Reffem asks again. If a story is interesting, Reffem digs in. The conversation goes where the answer takes it.

04

Hand-off in your tools

Recording, transcript, score, and themed summary land in your ATS, PMS, or inbox. Click a quote to play that moment.

What teams measure

The work compounds. Quietly.

Reffem isn't a moonshot. It's a phone call that happens before you'd have managed to schedule it. Across customers, the metric that moves first is time.

54min
Median time from “qualified” to a finished call.
3.2×
More applicants reached vs the same team a quarter earlier.
78%
Completion rate on outbound calls — including voicemails.
32
Languages live in production today.

"We thought we were buying faster reference checks. What we got back was four hours of a recruiter's day."

Maya Estes · Head of Talent · Forge & Rye

Trust & security

Built for the people who say no first.

Compliance, security, legal — Reffem walks in expecting their questions and answers them on the first call.

Identifies as AI on every call

The first six seconds. Always. Recorded with consent disclosure where required.

Bias auditing on every rubric

Adverse-impact screening before a script goes live. Quarterly reports on outcomes by demographic.

Data residency you choose

EU, US, or single-tenant private. Recordings expire on a schedule you set.

Audit log for every word spoken

Click any score in any product back to the question, the answer, and the second of audio it's grounded in.

SOC 2Type II
EEOCAligned
FCRACompliant
GDPREU-hosted
HIPAABAA available
ISO 27001Q3 2026
Trust Center

Get the full security questionnaire, sub-processor list, DPA, and pen-test summary in one PDF.

Download trust packet →
Get started

The next call is on us.

Pick a product, send us your roughest workflow, and we'll have Reffem on the phone for you by next week. No card. No procurement. Cancel any time.