An AI that calls previous landlords, employers, and personal references — and gets the answers your application form never could.
From $29 per applicant · First 10 applications free
Forty applications a week. Phone tag on most. Guessing on the rest. One bad placement erases a year of margin.
The good landlords are managing their own portfolios — they're not waiting for your call. By the time you reach them, your unit's been sitting empty and your applicant has signed somewhere else.
Every agent asks something different. One forgets pets. Another asks about marital status. A fair-housing complaint waiting to happen, and zero comparability across applicants.
Lost rent, legal fees, repairs, turnover, vacancy. The math is brutal. You don't need to catch every bad applicant — you need to catch the ones who would have cost you a year of margin.
Your team means well. But when it's 4pm and the unit's been vacant for three weeks, somebody approves the file with two of three references "unable to reach." That's where the bad placements come from.
Credit and background tell you what the courts know. References tell you what their last landlord knows.
Tells you about evictions on file and FICO. Tells you nothing about whether they paid rent on time, took care of the unit, or got along with neighbors.
A conversational AI that calls landlords, employers, and personal references — gets answers, asks follow-ups, and hands you a written report by morning.
If you can reach the previous landlord, the conversation can be useful. The conversation usually doesn't happen.
Forward the application to Reffem, or paste the applicant's contact info. We collect their references directly — no chasing landlords for phone numbers.
It calls the previous landlord, employer, and any personal references in their preferred language. It asks the same fair-housing-reviewed questions every time, and follows up when an answer is vague.
A clean summary with quotes, audio links, and a flag for anything worth a second look. Approve or decline in two minutes — and keep the audit trail.
A previous landlord, on a Tuesday afternoon. Reffem asked one good follow-up question, and got the answer the form would never have caught.
Six mid-size operators, 18,400 applications, 56,200 reference calls. Here's what changed.
Behavioral questions only. Same script, every applicant. Customize within the rails.
More on legal review, data retention, and ATS integrations? Email apartments@reffem.com. Same-day reply.
Tell us how many applications you take a month and where the screening pipe leaks. We'll run your next ten applicants — landlord, employer, personal references — at no cost.
Three steps. Two minutes. We get back to you the next business day.
A real reference call costs less than thirty dollars. Run a free pilot on your next ten applications — keep the reports either way.