The Problem
Property managers waste hours chasing down landlord references, only to get vague, unreliable answers.
Previous landlords are busy. Voicemails go unreturned, delaying move-ins and costing you revenue on vacant units.
Different leasing agents ask different questions. Without standardization, you can't compare applicants fairly or defend your decisions.
A single eviction can cost $3,500-$10,000 in legal fees, lost rent, and property damage. Poor references go undetected until it's too late.
Fair housing laws require consistent treatment of all applicants. Unstructured phone calls create liability when screening isn't documented.
Simple Process
Takes 30 seconds
Enter the applicant's name and their references -- previous landlords, employers, or personal contacts. We handle everything from there.
Available 24/7
Reffem calls each reference at a convenient time, asking property-specific questions about rent payment, property care, noise, and lease compliance.
Ready in minutes
Get a detailed report with recordings, transcripts, risk flags, and a tenant reliability score. Make confident leasing decisions.
Why Reffem
Purpose-built for the unique challenges of tenant screening at every scale.
Catch red flags before signing the lease. Our AI probes deeper on vague answers about rent payment and property damage history.
No more waiting days for reference callbacks. AI completes checks in hours so you can approve applicants and reduce vacancy time.
Every applicant gets the same questions asked the same way. Documented, compliant, and defensible screening for fair housing.
References complete the call on their own schedule -- evenings, weekends, any time zone. No phone tag, no scheduling.
Every reference call is recorded with consent and transcribed. Full audit trail for dispute resolution or compliance review.
Whether you manage 50 units or 5,000, Reffem handles unlimited concurrent reference checks without adding headcount.
Use Cases
High-value tenants expect professionalism. AI reference checks deliver a premium, thorough screening experience.
High turnover means constant screening. Automate reference checks for guarantors and previous housing contacts.
Managing hundreds of units? Run reference checks in parallel without overwhelming your leasing team.
Meet compliance requirements with documented, consistent reference checks for every applicant.
$7,500
Average Eviction Cost
85%
Reference Response Rate
< 24h
Average Turnaround
3x
Faster Than Manual Calls